SaaS & Subscription Platforms
Build a software product with user or company accounts, plan entitlements, subscription management and an administration workspace. Define how access, billing and support work as the product grows.
From SaaS and subscription products to customer, vendor and public-service portals, we design and develop web applications around your business model and the people using them. Launch a standalone product, create a new service experience or modernise an existing platform.
The application starts with what you want to offer and what users need to do. We design the account experience, workflows and operating tools around that purpose.
Build a software product with user or company accounts, plan entitlements, subscription management and an administration workspace. Define how access, billing and support work as the product grows.
Give customers one place to manage their profile, services, orders, documents and requests. Add renewals, payments, booking or agreement signing where they support the customer journey.
Let suppliers and partners submit information, exchange documents, respond to requests and follow approvals. Give your team a workspace to review submissions and manage the relationship.
Help residents and organisations submit applications, upload evidence, make supported payments and track their case. Build clear guidance, accessible forms and a review workspace around the service.
Connect customers with professional services, appointments or approved providers. Design discovery, availability, quote requests, booking and fulfilment tracking around your operating model.
Replace or improve an existing portal or application with a modern experience. Plan data, accounts, integrations and service continuity, then validate the migration and controlled cutover.
Use AI inside the application to help users understand a service, prepare information or complete a supported task. Choose the model or provider around the application’s needs.
Help users find approved information, understand available services and navigate the application. Define the supported topics, permitted sources and route to a person.
Propose fields or draft responses from submitted information so users can review them before sending. Keep validation and acceptance in the application workflow.
Connect an assistant to selected scheduling or account tools. Check current availability and permissions, confirm the user’s choice and report the result accepted by the backend.
These examples show independently developed products and portals. Each combines a user experience, business rules and an administration or review workspace.
Let individuals or organisations choose a plan, create an account, manage a subscription and access the features included in it.
Discuss a SaaS Subscription & Account PlatformGive vendors a guided way to apply, submit documents, respond to information requests and follow their approval status.
Discuss a Vendor Onboarding & Collaboration PortalHelp residents submit a service application, provide the required documents and follow progress without repeatedly contacting an office.
Discuss a Municipality Application & Status PortalChoose an example to see the work, decision, handover and completion point.
Follow the work through the decision, handover and confirmed result.
Show the current plan, price, billing terms and included product features.
Establish the user or company account and prepare the subscription checkout reference.
Complete checkout and verify the billing provider’s result against the account and selected plan.
Apply the confirmed entitlement and show the active plan in the customer workspace.
Measures to Agree
Eligible sign-ups reaching a confirmed active account.
Time from confirmed payment to usable plan entitlement.
Billing events awaiting an owned reconciliation or correction.
Contacts about sign-up, access or subscription status.
Follow the work through the decision, handover and confirmed result.
Create the vendor account and explain the application requirements.
Collect required details and documents, validate completeness and submit for review.
Route the application to the right reviewers and request missing information in the portal.
Record the authorised decision and make the approved status and next steps visible.
Measures to Agree
Submitted applications with the required details and evidence.
Time from a complete application to an authorised decision.
Approved vendors recorded in the intended register.
Applications returned for missing or inconsistent information.
Follow the work through the decision, handover and confirmed result.
Explain eligibility, required information, documents and any applicable fee.
Establish the required identity and collect the application and supporting evidence.
Verify any required fee and submit to the authority’s register, returning the accepted reference.
Show source-confirmed status, information requests and the authority’s recorded outcome.
Measures to Agree
Eligible applications accepted by the authority’s register.
Time from accepted application to the recorded service decision.
Contacts about progress that the portal already displays.
Applications requiring additional or corrected evidence.
Use the application that owns each record and make the handover between systems explicit.
Agree the business outcome, prepare the foundation and validate the complete experience before expanding it.
Agree the audience, business model, priority journeys and the first release’s scope and success measures.
Map the journeys and create interactive designs for the user and administration experiences. Resolve the important decisions before development.
Develop the interfaces, accounts, business logic and agreed integrations, with working increments for review.
Test usability, accessibility, roles and complete workflows. Reconcile migration data, accounts and dependencies when replacing an existing platform.
Follow the agreed release or cutover plan, hand over operations and monitor product use, exceptions and the next priorities.
The starting point depends on the process and the systems you already use.
Yes. We can build a standalone SaaS product, subscription platform, service application or portal with its own accounts, workflows and administration. Connections to existing systems are added where the product needs them.
We assess the current journeys, data, accounts, integrations and operating constraints. The scope can cover a redesigned interface, gradual replacement or a new platform. Migration includes agreed mapping, reconciliation, testing and a controlled cutover and recovery plan.
Yes, when they are part of the agreed scope. We connect the selected billing or payment service and signing provider, including QES where required. The application tracks verified results and provides an exception route for incomplete transactions.
The audience, business model, priority journeys, account roles, first-release features, data and integrations. We also agree design approval, acceptance criteria, hosting, operating ownership and which external services and ongoing costs are included.
Explore the applications, data platforms, and development capabilities that can support your requirements.
Browse practical use cases for payments, subscriptions, portals, approvals, customer communications, and connected operations.
Tell us where customers or teams lose time, context or a clear next action. We’ll help identify a practical starting point for Web Applications & Portals.