Microsoft Power Platform

Turn a Manual Business Process into a Connected Solution⁠.

Bring apps, automation, portals, analytics and AI agents together around the way your business works. We use Power Platform to replace disconnected steps with a process your teams can manage and extend.

Choose the Right Platform Components for the Work That Needs Doing.

Power Platform is a family of products. A complete solution combines the components the process needs, with their own licensing and capacity.

Power Apps

Build canvas or model-driven business apps around users, records and tasks.

Power Automate

Coordinate event-driven workflows, approvals and selected desktop automation.

Power Pages

Provide externally accessible websites and portals with configured identity and Dataverse access.

Power BI

Add reporting and analytics through separately configured models, reports and sharing permissions.

Copilot Studio

Build agents that use approved knowledge and tools to support a business process.

Dataverse and Governance

Use shared business data, roles, environments and lifecycle management to support the selected components.

Put AI to Work in Clearly Defined Tasks.

Choose a useful role for AI, then define the information, access and review needed for that role.

Plans in Power Apps

Describe the business need and use Copilot to propose a plan and related solution components. Review the data model, roles and generated elements before delivery.

AI Builder in a Workflow

Use supported document processing or AI prompts in an app or flow. Validate extraction and route uncertain results to a person.

Agents That Can Act

Use Copilot Studio with scoped tools and explicit action boundaries. Separate conversational assistance from approvals and deterministic transaction rules.

Connect the Product to Modern Business Experiences.

Combine the agreed product configuration with the systems and development that make the complete experience work.

See How the Process Connects.

Choose an example to see the work, decision, handover and completion point.

From Submitted Application to Activated Customer

Follow the work through the decision, handover and confirmed result.

Illustrative Solution
  1. 01

    Apply in the Portal

    Capture customer information with the appropriate identity and permissions.

  2. 02

    Review the Requirements

    Staff check the application and required documents in the business app.

  3. 03

    Sign and Pay

    Connect qualified signing and verified payment to the approved application.

  4. 04

    Confirm Activation

    Update the source business system and communicate completion.

Product or Platform FoundationConfigured Power Apps, Power Pages, Dataverse and Power Automate components.
Connected or Configured Alongside ItSigning and payment providers, identity setup and the activation system.

Measures to Agree

Application Completion

Submissions containing the required information.

Approval Time

Time from complete application to decision.

Activation Time

Time from approval to confirmed activation.

Exceptions

Applications waiting for an owned correction.

Connect the Experience to the Systems Behind It.

Use the application that owns each record and make the handover between systems explicit.

Microsoft Power Platform
Dynamics 365Extend Dynamics 365 apps on the same Dataverse data. Add apps and flows around the processes you already run.
Microsoft 365Start approvals from Outlook and Teams. Store and share documents in SharePoint.
Business Central or ERPRead and update invoices, orders and stock through connectors. Keep finance as the system of record.
AzureAdd Azure Functions and Logic Apps where a process needs custom code. Scale integrations beyond standard connectors.
DocuSignSend documents for qualified signature from an app or portal. Continue the process once signing is confirmed.
Stripe Online PaymentsTake payments in a portal or app. Activate the service only after the payment is verified.

Start with One Useful Process. Build from an Agreed Foundation.

Agree the business outcome, prepare the foundation and validate the complete experience before expanding it.

Agree the Outcome

Choose the first process, its owner, completion criteria and baseline measures.

Prepare the Foundation

Component selection, environment strategy, connector permissions, data ownership, licensing and support responsibility need to be defined.

Build and Connect

Configure or develop the agreed experience, permissions and system handovers.

Test and Launch

Check realistic data, permissions, exceptions and confirmed outcomes. Prepare the team for a controlled launch.

Measure and Improve

Review source-confirmed results, operational issues and adoption before extending the next use case.

Understand the Offering. Plan the Right Scope.

The starting point depends on the process and the systems you already use.

Is Power Platform one application or one licence?

It is a product family. Apps, automation, portals, analytics, agents, data capacity and premium connectors have distinct entitlements. We define the component mix and assess licensing against the actual usage model.

Which AI capabilities should be included first?

Start with a specific task and the evidence needed to evaluate it. We check current feature status, environment prerequisites, data quality, permissions and cost. Preview capabilities are assessed separately from the agreed production scope.

Are these use cases included as standard?

The examples describe configured or custom solutions. The feature cards explain the product or delivery foundation; each use case and process identifies the connections, development and related services it needs.

What do we need to define before starting?

Component selection, environment strategy, connector permissions, data ownership, licensing and support responsibility need to be defined. We also agree ownership, acceptance criteria, operating responsibility and the first measurable outcome.

Looking for the Right Platform?

Explore the applications, data platforms, and development capabilities that can support your requirements.

Start with a Business Task.

Browse practical use cases for payments, subscriptions, portals, approvals, customer communications, and connected operations.

Which Process Should Work Better?

Tell us where customers or teams lose time, context or a clear next action. We’ll help identify a practical starting point for Microsoft Power Platform.

  • The task or problem you want to address
  • The systems and information involved
  • The outcome you want to measure